Bachelor of Arts in Multimedia and Mass Communication

I have completed a Bachelor of Arts in Multimedia and Mass Communication, with a major in Advertising, from the University of Mumbai.

Relationship Manager

Work Experience

My Country Mobile Pvt Ltd: November 2023 to April 2024
Job Role: Relationship Manager

Key Responsibilities:

Client Relationship Management: Built and maintained strong relationships with clients through regular communication, understanding their needs, and providing solutions to address them.

Sales Strategy Development: Developed and implemented effective sales strategies to achieve targets and drive revenue growth, considering market trends, competitor analysis, and client feedback.

Account Management: Acted as the primary point of contact for assigned clients, overseeing all aspects of their account including contract negotiations, upselling opportunities, and issue resolution.

Team Collaboration: Collaborated with cross-functional teams including marketing, operations, and finance to ensure alignment of sales efforts with overall business objectives and seamless service delivery to clients.

Training and Development: Provided guidance and support to sales team members, offering training sessions and coaching to enhance their skills and performance.

Crisis Management: Acted as a point of contact during crisis situations, such as service disruptions or client emergencies, coordinating response efforts and ensuring client satisfaction.

Digital Marketing Cource

I got this certificate 19th November 2024 successfully completed an 8-week online training on DigitalMarketing. The training consisted of Introduction to Digital Marketing, Establishing and Analyzing Web Presence, Mastering SEO and ASO for Digital Success Social Media Essentials: Marketing and Online Reputation Management, Google Ads Accelerator: Supercharge Your Digital Advertising Skills, Inbound Marketing Magic:Attract, Engage, and Delight Your Audience, Email Marketing Excellence: Crafting Campaigns That Convert, Google Analytics Genius: Unlocking Insights for Success, Cutting-Edge Digital Marketing Trends: Stay Ahead ofthe Curve, AI-Powered Marketing, and The Final Project modules.